Shipping Policy

Shipping Method

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics take longer than ever. Shipping time may also be delayed as a result. Thank you for understanding.

Shipping Method  Delivery Time Area
Standard Shipping    12-15 days  North America (USA )
15-20 days   Oceanica (Australia)
10-15 days  Europe (France Germany Belgium Luxembourg Netherlands)
15-20 days   Europe (Sweden Portugal Italy)
5-12 days Europe (England)
7-15 days Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)
7-15 days Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia)
15-25 days North America (Canada Mexico)
12-20 days South America (Columbia Chile Peru Argentina Venezuela Ecuador)
7-15 days Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)
15-20 days Europe (Croatia Ukraine Georgia Spain Russia)
7-15 days Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)
5-12 days Oceanica (New Zealand)

Order Status

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. You can use the tracking number on your order summary

Undelivered Package

If your order was not received because the shipping information provided during checkout was incorrect, a replacement order will not be sent for free. You need to contact our customer service, pay the shipping cost and handling fee again, then we will send you another one.

If there is anything further we can do to assist, please contact us at service@atsando.com at any time.